Order Status Flow & Automation Configuration
Customize the 10-step lifecycle, automated customer SMS/Email alerts, and timeout cancellations.
1. Pending Confirmation
Customer placed order with 40-70% advance. Call center verifies address.
2. Confirmed by Admin
Phone verification logged. Advance payment verified in gateway.
3. Purchased from Supplier / 1688 PO
Procurement agent purchased on 1688/Taobao with PO tracking ID.
4. Received at Guangzhou QC Hub
Parcel weighed, unboxed, photos uploaded, packed for international cargo.
5. Shipped Internationally (Air/Sea)
Cargo loaded on flight/vessel with International Master AWB.
6. Customs Clearance at DAC Airport
Formal customs duty assessed and cleared at Dhaka Hazrat Shahjalal Airport.
7. Handed to Local Courier (Pathao/Steadfast)
Local courier consignment generated with live tracking AWB.
8. Out for Doorstep Delivery
Delivery rider on route. Remaining due balance collected upon handover.
9. Delivered – Awaiting Final Settlement
Parcel successfully received by customer. Awaiting courier digital disbursement.
10. Order Completed & Ledger Settled
All financials, merchant commissions, and courier balances reconciled.